Warranty Request

At Capital Homes, we want you to be delighted with your new home today and for years to come. That’s why we have an extensive warranty program and a dedicated customer service department to help address any issues you may encounter.

Please complete the Service Request Form below to provide us with the information we need to better serve you. A customer service representative will respond within 24 hours to discuss your request and schedule an appointment. Service appointments are available Monday through Friday, from 8:30 a.m. to 4 p.m.

Warranty Request Form

For Emergencies: If you have an emergency condition with your home, you should contact emergency service personnel (e.g., fire department) or the relevant utility provider (e.g., gas or electric company), as appropriate.
For Urgent Requests: For after hours urgent requests regarding heating, air conditioning, plumbing or electrical issues, please see page six of your Homeowners Service Handbook for after hours contact numbers.
“Our experience with Capital Homes was fantastic from start to finish! Michael was great at fielding all of our questions, guided us through the process of customizing our home, and he and Bart were always available for any other questions we had while the house was being built. We are very impressed with the quality of construction and all the details that make these house so comfortable and energy efficient. This is a great neighborhood and we love our beautiful Norris!"
Ron and Ana
Capital Homes Customer
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